Bikash Kumar

Retail Domain Expert. Information Technology Evangelist. Serial Entrepreneur. Investor. Strategist. Life-long Learner.

Helps Consumer Businesses Scale-up.

Skills

  • Retail Domain Expert
  • Information Technology Evangelist
  • Serial Entrepreneur & Investor
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I am very passionate about making changes to businesses through a combination of technology and business systems.

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I am a specialist in consumer facing businesses: retail, e-commerce, consumer services etc. In these business verticals I am a specialist with very deep understanding of the underlying processes, business success drivers and the enables to success, the changes in the environment and the global best practices.

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In my engagements with consumer facing businesses. I create a significant impact at scale, through a good mix of technology, strategy, business process thinking and trends spotting.

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In my current role at Integrated Retail, I lead the customer success initiatives in addition to being the CEO.

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I hold a master’s degree in Business Administration (MBA) with specialization in Marketing Strategy.

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I am recognized and acknowledged as a thought leader, and I have been invited to speak at industry forums across North America, Asia and Europe.

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I am a health enthusiast and an avid runner, and I have completed several full marathons.

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I am personally very invested in the upliftment of the underprivileged children in growing economies.

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I am standing for public office in India to accomplish my vision and fulfil my vision.

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My Story

I am the Founder & CEO of Integrated Retail Management Consulting (IRMC), a specialist business services firm with the expressed mission : “Assist the retail community in enhancing profitability and growth through integrated, value added services”

Integrated Retail provides consulting services from Strategy to Implementation with:
– Track record of 400%+ improvement in ROI
– Successful implementation of over 2000 projects in the APAC region
– Rich domain knowledge on retail
– Deep functional understanding of softwares such as RetailPro & CEGID & how they can be custom integrated with other softwares, CRM & data solutions
– Over 200 man-years of retailing and consulting experience

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My Thoughts

I am recognised as a thought leader, across Asia Pacific region & am regularly invited to run thought leadership seminars and talks in the retail & consumer facing trade.

I have a proven track record of affecting big changes through information technology, for consumer facing businesses ensuring an ROI centric approach. At Integrated Retail, and with other ventures I have delivered scaled impact on our client engagements. These engagements have been around: retail expansion, cross-border expansion, consumer centricity, business agility, brand re-invention. Through these engagements, I have been able to create business value for clients with over US$ 1 billion in annual revenues.

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My Experience

I have rich experience at scaling businesses & consulting in strategy, technology, process, business impact covering retail stores, head office, product development, supply chain, infrastructure & human resources. Broad problem solving skills, including growth strategy, operations, technology architecture, implementation of technology solutions & management. My geographic experience includes India, The Philippines, Singapore, Thailand, UAE, Europe, North America and China.

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My Focus

My focus has been on accountable deployment of information technology (IT) enablers, which have resulted in proven & measurable returns on investments for our clients.

I have been an investor & I have worked on scaling businesses across 5 countries with offerings around Services, Software product, Training and Content dissemination. I have facilitated businesses from incubation to scale and into significant value unlock through exits via strategic sale of the businesses.

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My Vision

I will be the person who was instrumental in lifting the lives of more than 100,000 primary and secondary school going children in the region of Bihar through education and life direction setting.

I will create the opportunity for these children to have a state change in their life situation.

The concept of “State Change” has been borrowed from the book Loon Shots by Safi Bahcall. The state change refers to the latent potential in every person or every situation which through minor tweaks and adjustments can be brought to the fore and make a massive impact. For example, just a one-degree centigrade difference in temperature would change water from liquid state to solid state.

My favourite example of creating a state change is by just the rearrangement of carbon atoms into a single layer creates Graphene and which makes carbon compound become a super material in terms of strength and conductivity.

Why do I believe that it is me who has to do this job?

My belief stems out of the fact that I have the width of experiences, I have the knowledge, I have the networks which can help me make this state change possible. Additionally, I have the desire, in fact I have a burning desire to make this impact. And most importantly through my business I will have monetary means to fund my initiatives

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My Mission

My mission is to create super-scaled impact with everything I do.

This has been true in my professional career so far, where our clients have benefitted hugely from engaging with me and our company Integrated Retail.

My new mission is to create super-scaled impact for the underprivileged through being elected to a public office.

I believe that getting into elected office increases the scope of impact that can be created significantly. This is my primary driver for trying to get into elected office that is become a minister or at the very least become a member of the parliament in India.

My mission is to create a “State Changing” impact for school going children.

My deep-seated belief is that children in primary and secondary schools, especially in secondary schools are at a stage in life where every additional year spent in school creates a super-scale impact on their entire lives in terms of income generation and overall well-being. This is a concept that is borrowed from the book Poor Economics, by Abhijit Banerjee and Esther Duflo.